Shipping & Returns
Shipping Policy
Gifting Season is here! Not to worry – we'll upgrade your non-furniture item's shipping, free of charge, to ensure you get your gifts on time. Items must be in stock and available to ship on or before the order cutoff date. Backorders are not guaranteed.
Orders placed after the specified dates and times below cannot be guaranteed for holiday arrival.
Return & Exchange Policy
Return or exchange online orders by mail or at a store! Start your online return or exchange here. To locate your order number, simply review your order history. A $5.95 fee will be deducted from your refund for most mailed returns. If you prefer to return your item(s) at a store, you can find the nearest store location here.
Furniture Delivery items in a saleable condition may be returned or exchanged within 30 days from the date of delivery. For item care and maintenance, visit our Furniture Guide or contact our furniture specialists to begin your return.